Shipping policy

Thank you for shopping with us! Please review our shipping policy below.

Order Processing
All orders are processed within 2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there is a significant delay.

Shipping Time
Once your order has shipped, delivery typically takes 3–5 business days.

Total Delivery Time
From the moment you place your order to the moment it arrives, please allow 6–9 business days total (2 days handling + 3–5 days shipping).

Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24 hours.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Damages
We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier or our support team to file a claim.

Questions
If you have any questions about your shipping, please contact us at contact@nuvarelle.shop.